+254700219238 info@kiberaholidaysafaris.com
+254700219238 info@kiberaholidaysafaris.com

Booking Confirmation, Payment and Cancellation Policy

Important Information

1

Upon satisfactory communication and agreement on the itinerary, we will provide you with a contract agreement form detailing all the agreed details which include;

2

1. Agreed cost of the tour package
2. A summary of day to day Itinerary,
3. Details of the agreed inclusions,
4. Exclusions
5. Mode of payment and payment plan
6. Cancellation Policy

3

Upon confirmation of all the details and signing of the contract by both parties, the client(s) will be required to send a 30% deposit of the agreed cost immediately and the balance shall be paid either in cash on arrival at the airport or 2 weeks prior to arrival if the balance is to be paid by bank transfer or any other payment method.

4

Our Cancellation Policy

75 Days and above – 100 % refund
50-74 Days – 25% Cancellation Charge will apply
35- 49 Days – 50% Cancellation Charge will apply
20-34 Days – 75% Cancellation Charge will apply
Below 20 Days and No Show – 100% Cancellation Charges will apply.

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